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Home Based Claims Handler Vacancy

We are looking for experienced home based Insurance Claims Handlers based in the North West Region. BVS is a market leading independent building claim validation specialist, providing an end-to-end building claim handling service who pride themselves on delivering a very high standard of customer service.

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The British Insurance Awards 2018

We have recently been shortlisted at the British Insurance Awards 2018 in the Claims Initiative of the Year (Outsourced Partner) category for our BVS Subsidence service.

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Jon Stobart joins Building Validation Solutions

Jon Stobart Client Operations Manager

Former RSA – Jon Stobart joins Building Validation Solutions as client operations manager
Jon will work alongside client operations director Paul Greenwood and the BVS management team including managing director Chris Brown.

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How BVS is revolutionising the claims management market through technology

Traditional insurers are coming under increasing pressure from insuretech companies who are slowly starting to shape the future of insurance. In addition to adding value to the sector and its customers, technology and technical innovations are now influencing its very growth and evolution.  


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BVS Demonstrates Market Leading Information Security Management with ISO 27001 Accreditation

Building Validation Solutions (BVS) – one of the country's leading claims validation companies– alongside its sister companies BVS Subsidence and PJ Web – has announced that it had been awarded the ISO 27001 certificate, following an independent audit of its information security management system.

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The BDMA's Training Programmes


At BVS we have worked closely with the BDMA who have helped us put a variety of training courses together.

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BVS Celebrate a Hat Trick of Award Nominations

BVS is nominated for three high profile industry awards.

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Great Customer Feedback

I would just like to thank all at BVS who handled my recent claim, from the first contact on the telephone to the surveyor who explained every step of the process.

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BVS get the Surgeon's In.....


Building Validation Solutions (BVS)– the leading national claims validation company has announced that it will be working in partnership with Plastic Surgeon – hard surface repair specialists – to provide a unique service for the claims industry.

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Spring Update March 2016

As we approach the long bank holiday and finally Spring, we begin to see the end of one of the wettest winters on record and a particularly troublesome surge, we reflect on how BVS has delivered over the period.

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Surge Update 21st January 2016

It's been a busy couple of months here at BVS.  We provide a further a update on what's been happening during the recent surge events since November 2014.

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Building Technicians Required

Due to a recent large contract win, we are looking for self-driven and confident desk-based Building Technicians to work at our dynamic head office in Bolton.

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First Response Admin / Customer Services Advisor

BVS are looking for self driven and confident First Response team members to join our call centre operation.  This is an exciting opportunity for people who are eager to learn our business, kick start their careers and advance within our company.

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Claims Administrators Required

Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a diligent Claims Administrator to join our claims handling team.  This is a great opportunity for individuals seeking career path progression.

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Claims Handlers Vacancies

As a Claims Handler you will be working for a market leading independent building claim validation specialist based at The Valley, Bolton, working on behalf of leading household insurers providing an end-to-end building claim handling service.

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Surge Update 21st December 2015

It's certainly been a busy month.  As we enter Christmas week, we report on what's been happening here at BVS during a very busy surge.  Over the past five weeks since Abigail arrived, we have received over 10,000 new claim instructions.

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Surge Update

BVS has seen a significant increase in new claims this week as a result of storm Desmond although on the back of Abigail , Barney and Clodagh we had implemented our surge response and are ready for Eva when she arrives!

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BVS Awarded CII Accreditation

Steven Elliot - Technical Director - and Phil McVay - Surveyor Director

BVS has been awarded Chartered Insurance Institute (CII) accreditation for its in-house training programme. The CII accreditation provides formal recognition of high quality learning and a company's contribution to professional development.

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BVS is Named RSA's Supplier of the Month

We are delighted to announce that BVS has this week been announced as RSA's supplier of the month for September. "Over the last few months BVS has been very focused and supportive...

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Strategic Appointments at Building Validation Solutions Ltd

Paul Greenwood - Director of Client Operations

We are delighted to announce the appointment of Paul Greenwood to Director of Client Operations at Building Validation Solutions Ltd with effect from 1st November 2015.

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Celebrating Five Years at Building Validation Solutions Ltd

Nikki Lloyd Brown joined Building Validation Solutions Ltd as a Case Manager on 1st November 2010.  Little did she know at the time that she would be celebrating her 5th work anniversary with a promotion to Claims & Operations Manager.

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Who's looking after your money?

For every 10 our customers spend on claims they only spend 2 in fees with BVS

We have noticed that there have been numerous responses written in relation to an article in Post Magazine last week that looked at the total amount of expenses incurred in dealing with claims by home insurers in 2014.

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With winter approaching how do insurers prepare for a weather surge?

We were interested to read a recent article in Post Magazine commenting on how calm the UK weather has been this year and the past nine years, and that insurers must make sure they are ready for the next major event.

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Insurance Industry Ranked as the Worst for Customer Experience

Appointment date booked at first customer contact

Post Magazine recently reported that a new survey has found the insurance sector is ranked as one of the worst industries for customer experience. The second annual 'Customer Experience Survey' was carried out by design consultancy Engine and covered 14 sectors covered.

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We are Recruiting

Due to a recent large contract win, we are looking for self driven and confident Trainee Case Management team members to join our claims handling team.

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See us at I Love Claims

We are pleased to announce that we will be attending the inaugural I Love Claims conference, due to take place on 25th November 2013 at the Ricoh Arena in Coventry.

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Our Latest Expansion

Waters Meeting House

We are pleased to announce that the office relocation to our spacious new premises went ahead smoothly without any disruption of service to customers and clients. Thankfully the move went according to our plans and we are now well and truly settled in our new home.

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British Insurance Awards Finalists 2013

BVS are proud to have taken part in the British Insurance Awards 2013. This is our first entry and were thrilled to be part of the final 5 in the Business Start Up of the Year category.

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SME of the Year Award

Bolton & Bury Awards 2013

Building Validation Solutions Ltd was delighted to receive the award for SME of the Year at the Bolton & Bury Business Awards on Thursday 20th June 2013.

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Reduced Claim Life Cycles
We aim to attend claims within 3-days of notification
Our Customers say...
I feel I must write to thank you for your prompt and efficient manner in which my insurance claim was dealt with. Mr M., Aylesbury