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01204 328560

Third Party Property Damage Claims Validation

maintain control

BVS provide an independent building claims validation service, on a national basis, utilising processes and bespoke IT systems, which are designed to deliver exceptional levels of customer satisfaction.

Third party property damage claims have traditionally been managed by loss adjusting companies who typically do not have the skill set to scope and price repairs, hence limiting their ability to negotiate effectively with building contractors.

Our range of skills enables us to manage third party claims in a more controlled way and by involving us at first notification stage we are able to negotiate directly with claimants before inflated estimates are obtained. Alternatively we are able to validate estimates obtained by claimants and negotiate directly with the contractor.

Our operational efficiencies enable us to competitively price our service and subsequently our fees are far outweighed by the savings that we are able to achieve.

The combination of our experienced surveyor and office based teams, supported by highly advanced IT systems, enable us to deliver exceptional results on a scalable and nationwide basis. We recognise that claimants might also be your customers / potential customers and therefore the level of service provided could directly reflect upon you.

Our ability to offer bespoke solutions provides exceptional value for clients who require a market leading third party property damage claims validation solution.

The key features of our building validation product are as follows:

  • Offering an appointment date within 2 hours of receipt of the claim
  • Correct evaluation of the cause of damage, eliminating maintenance issues and unrelated damage
  • A realistic market rate for repairs, including a detailed and accurate scope of works
  • The provision of complete customer choice of fulfilment options (i.e. cash, contractor network or claimants preferred contractor)
  • Reports that include photographic evidence, a detailed repair scope and an action plan for those cases where settlement is not agreed at the time of our inspection
  • Bespoke web portal access for you, which includes access to real-time claim information, documents, survey photographs, management information and the facility to notify new instructions
  • Optimal claim lifecycles
  • A full suite of management information reports, which can be tailored to clients individual requirements
  • Simple but flexible pricing structure

BVS always put you and your customer first with processes that are designed to deliver exceptional customer service. We believe that BVS offer a unique service that is not available elsewhere in the market.

To book a demonstration or for more information, please call us on 01204 328560 or use the contact form provided.
Book a Demo
Seeing is believing. To arrange a demo of our services and systems, please contact us on 01204 328560 or use the contact form provided.
One of our customers says...
"We've never had such brilliant service in over 50 years, people have said they'll call and they have - we're staggered and I just wanted to call to say so."