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Trainee Claims Handler

Location: Bolton
Type: Full time, permanent
Salary: £16,000-£18,000 + Benefits

About the Trainee Claims Handler Role:

Trainee Claims Handlers require excellent customer handling and organisation skills as you will be required to manage a case load of property claims efficiently and proactively in line with client specific requirements and service level agreements.

As a claims handler you will be :

  • Settling/declining claims under delegated authority
  • Adhering to customer quality standards and service level agreements
  • Auditing surveyor reports
  • Communicating with customers and insurer clients over the telephone, email and in writing
  • Managing third party companies, such as Building Networks, Drying/Restoration suppliers and flooring suppliers, driving claims to settlement
  • Updating and creating building repair schedules using our in-house schedule of rates

In order to be considered for this position you will have:

  • 2+ years experience in a financial / insurance customer service role
  • Demonstrate great communication and organisation skills
  • Ability to demonstrate a high standard of customer service
  • Computer literate
  • Ability to thrive in a fast paced target driven environment
  • Positive attitude and be a team player

This is an exciting opportunity for ambitious individuals seeking career path progression. Full training is provided.

We are an equal opportunities employer and welcome applications from all sections of the community.

This post is subject to the Disclosure & Barring Service checking process.

Job Type: Full-time

Salary: £16,000.00 to £18,000.00 /year

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