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01204 328560

Subsidence Insurance Claims Handler

Location: Bolton (Lancashire) or Home Based (with 3 years experience)
Type: Full Time - Permanent
Salary: Salary £18,000-£21,000 + Benefits (Dependant on experience)

As a Subsidence Insurance Claims Handler you will be working for a market leading independent building claim validation specialist, providing an end-to-end insurance claim handling service who pride themselves on delivering a very high standard of customer service.

Due to our commitment to our customers and staff we are expanding in the UK market and are looking for self driven and confident Claims Handlers to join our team. 

About the role:

Subsidence Insurance Claims Handlers require excellent customer handling and organisation skills as you will be required to manage a case load of subsidence claims efficiently and proactively in line with client specific requirements and service level agreements.

As a subsidence claims handler you will working with our team of desk based subsidence engineers:

  • Communicating with customers and insurer clients over the telephone, email and in writing
  • Managing third party companies, such as Building Networks, investigation and mitigation suppliers, driving claims to settlement
  • Updating and managing building repair scopes using our in-house schedule of rates
  • Adhering to customer quality standards and service level agreements

In order to be considered for this position you will:

  • Demonstrate great communication and organisation skills
  • Ability to demonstrate a high standard of customer service
  • Computer literate
  • Ability to thrive in a fast paced target driven environment
  • Positive attitude and be a team player
  • Previous experience of subsidence claims or other property insurance claims would be advantageous, but not essential as full training will be given

This is an exciting opportunity for ambitious individuals seeking career path progression. 
We are an equal opportunities employer and welcome applications from all sections of the community.
This post is subject to the Disclosure & Barring Service checking process.
Please send your CV by email to


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