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01204 328560

First Response / Customer Services Advisor

Location: Bolton
Type: Full Time - Permanent
Salary: £12,000-£15,000 dependent on experience plus benefits
Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self-driven and confident First Response Admin / Customer Service Adviser to join our vibrant call centre operation.
First Response Admin / Customer Service Advisor Responsibilities:
  • Administer low value building claims on behalf of UK insurers
  • Data input and checking of claims to web based claims management system
  • Scanning of insurance documents and upload to the claims management system
  • nsurance policy mail preparation
  • Inbound call response
  • Outbound calls to customers scheduling surveyor appointment
First Response Admin / Customer Service Advisor Skills & Experience:
  • Experience in a customer service role
  • Strong written and verbal communication skills
  • Educated to GCSE standard A-C English, Maths and / or IT as a minimum
What we offer:
  • £12,000 to £15,000 depending on experience
  • Company bonus scheme
  • 3% contributory pension
  • 20 holiday plus bank holiday
If you have the skills we require and thrive in a fast paced target driven environment please apply now to
We are an equal opportunities employer and welcome application from all sections of the community.  This post is subject to the Disclosure & Barring Service checking process.

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Seeing is believing. To arrange a demo of our services and systems, please contact us on 01204 328560 or use the contact form provided.
Reduced Claim Life Cycles
We aim to attend claims within 3-days of notification