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01204 328560

First Response / Customer Services Advisor

Location: Bolton
Type: Full Time - Permanent
Salary: £12,000-£15,000 dependent on experience plus benefits
Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self-driven and confident First Response Admin / Customer Service Adviser to join our vibrant call centre operation.
 
First Response Admin / Customer Service Advisor Responsibilities:
 
  • Administer low value building claims on behalf of UK insurers
  • Data input and checking of claims to web based claims management system
  • Scanning of insurance documents and upload to the claims management system
  • nsurance policy mail preparation
  • Inbound call response
  • Outbound calls to customers scheduling surveyor appointment
 
First Response Admin / Customer Service Advisor Skills & Experience:
 
  • Experience in a customer service role
  • Strong written and verbal communication skills
  • Educated to GCSE standard A-C English, Maths and / or IT as a minimum
 
What we offer:
 
  • £12,000 to £15,000 depending on experience
  • Company bonus scheme
  • 3% contributory pension
  • 20 holiday plus bank holiday
 
If you have the skills we require and thrive in a fast paced target driven environment please apply now to jobs@bv-solutions.co.uk.
 
We are an equal opportunities employer and welcome application from all sections of the community.  This post is subject to the Disclosure & Barring Service checking process.
 

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