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Subsidence Engineer

BVS Subsidence Ltd is absolutely passionate about subsidence and is proud to offer a fresh alternative to established suppliers in the market by utilising the very latest web and mobile technologies to maximum benefit.


We currently have an exciting opportunity for a subsidence professional to join our successful and expanding team. You will be desk based and take responsibility for managing a portfolio of domestic and commercial subsidence claims through diagnosis, mitigation and repair, working closely with surveyors and supply partners operating in the field. Ideally you would be based in our Bolton office, although consideration may be given to remote home working for the right candidate.  


Candidates must be able to demonstrate previous experience dealing with subsidence related losses and have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCABE or progressing towards this. It is essential that you have a detailed knowledge of structural defects affecting buildings and the ability to diagnose the cause of damage without visiting, based on information collected by others. You will ensure there is a high standard of communication with all contacts and that the company philosophy, standards, service levels are delivered.  



Job Description


Main duties and responsibilities:

 

  • Manage own portfolio of domestic and commercial subsidence claims ensuring service levels are met
  • Settling / declining claims within our delegated authority limit
  • Deal with the appointment and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc, driving claims to settlement
  • Deal with surveyors and audit surveyor reports
  • Adhering to customer quality standards and service level agreements
  • Updating and creating building repair schedules using our in-house schedule of rates
     

The following are essential:


Experience & Skills:
     

  • Hold an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCABE or progressing towards this
  • Detailed knowledge of structural defects affecting buildings
  • Ability to diagnose the cause of damage without visiting, based on information collected by others
  • Detailed knowledge of subsidence engineering / surveying
  • Experience of the insurance industry and understanding of insurance liability
  • Ability to influence, negotiate and obtain agreement where required
  • Ability to assess and resolve problems and find solutions
  • Excellent interpersonal skills
  • Good time management skills and ability to prioritise in order to meet deadlines
  • Flexible and self-motivated
  • Ability to evaluate facts and recommend decisions
  • Attention to detail
     

This post is subject to the Disclosure & Barring Service checking process.

 

BVS Subsidence Ltd is an equal opportunities employer and welcomes applications from all sections of the community.

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